Ticket scaling and NGBOR
Scaling is the price map of the room: how many seats at each price. NGBOR is what the tickets are worth after everybody with a claim on them has been paid. Both are on every offer, and both are misread more often than any other number on the page.
Scaling
A single average ticket price is fine for the first ninety seconds. An offer needs the real thing: each tier, its count, its price. Gross potential is the sum of count × price across every tier, and it is the top line of every conversation with an agent — which is why an agent asks for the scaling before the deal.
Two counts come off before anything is sellable. Comps are seats given away — house, press, the artist’s list. Kills are seats you cannot sell — sightlines, production, the mix position. Sellable is capacity less both. Comps count into attendance, and so into per-head bar and merchandise, and never into sold, so they never attract a per-ticket fee.
The deduction waterfall
gross = Σ tier price × tier sold facility fee = per-ticket × sold (or % of gross) never more than gross after facility = gross − facility fee tax = after facility × t ÷ (100 + t) ← inclusive after tax = after facility − tax ticket fees = per-ticket fee × sold + after tax × card % NGBOR = after tax − ticket fees
The order matters. The facility fee comes off first; tax is then taken out of — not added onto — what is left; the ticketing and card fees come off last. A 10% inclusive tax on $110 is $10, not $11. Rearranging the steps moves real money, and if a venue’s settlement sheet runs them in a different order that is a conversation to have before the show, not after it.
A worked example
Capacity 1,500 · comps 50 · kills 50 → 1,400 sellable
Scaling 200 × $75.00 · 1,000 × $45.00 · 300 × $30.00
Gross potential $15,000 + $45,000 + $9,000 = $69,000.00 (at full capacity)
Sold 200 × $75.00 = $15,000.00
900 × $45.00 = $40,500.00
230 × $30.00 = $6,900.00
Gross 1,330 tickets (95% of sellable) = $62,400.00
Facility fee $3.00 × 1,330 − $3,990.00
After facility = $58,410.00
Tax (10%, inclusive) $58,410 × 10 ÷ 110 − $5,310.00
After tax = $53,100.00
Ticket fee $2.00 × 1,330 − $2,660.00
Card fees 2.5% × $53,100 − $1,327.50
NGBOR = $49,112.50
Attendance 1,330 sold + 50 comps = 1,380 heads
Bar $9.00 a head × 1,380 = $12,420 · at 30% margin → $3,726 to the houseNGBOR is 78.7% of gross here. $13,287.50 came off between the face value and the money, and none of it was the artist’s or the promoter’s. The bar line is the reason comps are counted at all: fifty people who paid nothing for a seat still bought a drink.
Why NGBOR is the number
Every percentage deal that says “net” means NGBOR unless the paper says otherwise. The artist’s percentage, the split point on a plus-backend, the promoter’s break-even — all of them are computed from it. A promoter who quotes gross and an agent who hears net are twenty-one percent apart on this show before either has said a number they disagree about.
- A facility fee is the building’s, and it is capped at gross — a per-ticket fee cannot take more than the ticket.
- Tax is a divisor, not a multiplier. If your sheet multiplies, your NGBOR is low and your artist is underpaid on every net deal.
- A per-ticket fee is on sold tickets only. A card percentage is on after-tax money. They are added, and together they are capped at what is left.
- Kills change the sellable base and nothing else. Comps change attendance and nothing in the waterfall.
Put the room in once — facility fee, tax, ticketing — and every show in it starts from the right waterfall.
14 days of the whole product, free — no card, nothing switched off. We switch accounts on by hand, usually within a day.